Peter 'Happy' Thomas (happypete) wrote,
Peter 'Happy' Thomas

Definition of "transferable"

I attempted to get warranty repair on our washing machine, which has two months left on its warranty.

The operator said that they could not service us, because we were "out of the service area."  I said there was no such exclusion in their contract.  She read me Section 11, which said in part that the service agreement was transferable within their service area...I explained to her that transferable has to do with selling an appliance to a new owner.  We are the original owner.  Please to honor warranty and fix.

Waiting for callback from supervisor.

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