Oh...my..freaking...deity... - A Suburbs Boy Living a Country Life
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|Date:||September 16th, 2004 01:10 pm (UTC)|| |
Sounds like a shotgun solution though; still it's nice they're sending you the whole boat.
|Date:||September 16th, 2004 01:37 pm (UTC)|| |
you know and I know...
...they have no way of really knowing what's going on over the phone.
I have over a decade of experience in exactly this sort of thing, and all I can really say for sure is "it's broke."
I'm just glad THEY'RE acknowledging it...